Results from the 2018 survey

Dr Glencross

Huddersfield, West Yorkshire, HD1 5PU

Where patient experience is best

    • 84% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 54%National average: 50%

    • 97% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 70%National average: 69%

    • 92% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 66%National average: 66%

Where patient experience could improve

    • 94% of respondents felt their needs were met during their last general practice appointment

      Local (CCG) average: 96%National average: 95%

Comparisons to the local (CCG) or national average may not be statistically significant.
406

Surveys sent out

98

Surveys sent back

24%

Completion rate