Results from the 2020 survey

Ayton And Snainton Medical Practice

The Surgery, 53 Pickering Road, West Ayton, YO13 9JF

Where patient experience is best

    • 79% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 52%National average: 45%

    • 93% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 70%National average: 63%

    • 90% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 68%National average: 60%

Where patient experience could improve

    • 80% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 82%National average: 77%

    • 95% of respondents were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

      Local (CCG) average: 96%National average: 93%

Comparisons to the local (CCG) or national average may not be statistically significant.
250

Surveys sent out

152

Surveys sent back

61%

Completion rate