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Results from the 2017 survey

Haltwhistle Medical Group

Greencroft Avenue, Haltwhistle, NE49 9AP

What this practice does best

    • 95% of respondents find it easy to get through to this surgery by phone

      Local (CCG) average: 76%National average: 71%

    • 92% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 74%National average: 73%

    • 96% of respondents would recommend this surgery to someone new to the area

      Local (CCG) average: 80%National average: 77%

What this practice could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
221

Surveys sent out

116

Surveys sent back

52%

Completion rate