Results from the 2018 survey

Haltwhistle Medical Group

Greencroft Avenue, Haltwhistle, NE49 9AP

What this practice does best

    • 94% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 72%National average: 70%

    • 86% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 66%National average: 66%

    • 70% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 55%National average: 50%

What this practice could improve

    • 93% of respondents felt their needs were met during their last general practice appointment

      Local (CCG) average: 97%National average: 95%

    • 95% of respondents were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

      Local (CCG) average: 96%National average: 93%

Comparisons to the local (CCG) or national average may not be statistically significant.
229

Surveys sent out

109

Surveys sent back

48%

Completion rate