Results from the 2018 survey

Seascale Health Centre

Seascale Health Centre, Gosforth Road, Seascale, CA20 1PN

Where patient experience is best

    • 76% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 46%National average: 50%

    • 88% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 68%National average: 69%

    • 92% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 72%National average: 70%

Where patient experience could improve

    • 93% of respondents felt their needs were met during their last general practice appointment

      Local (CCG) average: 96%National average: 95%

    • 94% of respondents were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

      Local (CCG) average: 95%National average: 93%

Comparisons to the local (CCG) or national average may not be statistically significant.
231

Surveys sent out

131

Surveys sent back

57%

Completion rate