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97% find it easy to get through to this surgery by phone

Local (CCG) average: 84% National average: 73%

93% find the receptionists at this surgery helpful

Local (CCG) average: 88% National average: 87%

71% usually get to see or speak to their preferred GP

Local (CCG) average: 68% National average: 59%

94% were able to get an appointment to see or speak to someone the last time they tried

Local (CCG) average: 89% National average: 85%

100% say the last appointment they got was convenient

Local (CCG) average: 93% National average: 92%

92% describe their experience of making an appointment as good

Local (CCG) average: 80% National average: 73%

74% usually wait 15 minutes or less after their appointment time to be seen

Local (CCG) average: 64% National average: 65%

72% feel they don't normally have to wait too long to be seen

Local (CCG) average: 57% National average: 58%

91% say the last GP they saw or spoke to was good at giving them enough time

Local (CCG) average: 89% National average: 87%

96% say the last GP they saw or spoke to was good at listening to them

Local (CCG) average: 92% National average: 89%

95% say the last GP they saw or spoke to was good at explaining tests and treatments

Local (CCG) average: 89% National average: 86%

84% say the last GP they saw or spoke to was good at involving them in decisions about their care

Local (CCG) average: 84% National average: 82%

97% say the last GP they saw or spoke to was good at treating them with care and concern

Local (CCG) average: 88% National average: 85%

98% had confidence and trust in the last GP they saw or spoke to

Local (CCG) average: 97% National average: 95%

94% say the last nurse they saw or spoke to was good at giving them enough time

Local (CCG) average: 94% National average: 92%

94% say the last nurse they saw or spoke to was good at listening to them

Local (CCG) average: 92% National average: 91%

94% say the last nurse they saw or spoke to was good at explaining tests and treatments

Local (CCG) average: 91% National average: 90%

82% say the last nurse they saw or spoke to was good at involving them in decisions about their care

Local (CCG) average: 87% National average: 85%

96% say the last nurse they saw or spoke to was good at treating them with care and concern

Local (CCG) average: 92% National average: 91%

100% had confidence and trust in the last nurse they saw or spoke to

Local (CCG) average: 98% National average: 97%

86% are satisfied with the surgery's opening hours

Local (CCG) average: 77% National average: 76%

99% describe their overall experience of this surgery as good

Local (CCG) average: 90% National average: 85%

94% would recommend this surgery to someone new to the area

Local (CCG) average: 83% National average: 78%