Bradford On Avon And Melksham Health

The Health Centre, Station Approach, Bradford On Avon, BA15 1DQ

What this practice does best

  • 97% of respondents find the receptionists at this surgery helpful

    Local (CCG) average: 90% National average: 87%

  • 90% of respondents would recommend this surgery to someone new to the area

    Local (CCG) average: 83% National average: 78%

  • 95% of respondents say the last GP they saw or spoke to was good at treating them with care and concern

    Local (CCG) average: 89% National average: 85%

What this practice could improve

  • 86% of respondents were able to get an appointment to see or speak to someone the last time they tried

    Local (CCG) average: 89% National average: 85%

  • 67% of respondents usually wait 15 minutes or less after their appointment time to be seen

    Local (CCG) average: 69% National average: 65%

  • 90% of respondents say the last nurse they saw or spoke to was good at explaining tests and treatments

    Local (CCG) average: 92% National average: 90%

Comparisons to the local (CCG) or national average may not be statistically significant.
221

Surveys sent out

128

Surveys sent back

58%

Completion rate