Furnace Green Surgery

50 The Glade, Furnace Green, Crawley, RH10 6JN

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87% find it easy to get through to this surgery by phone

Local (CCG) average: 64% National average: 73%

84% find the receptionists at this surgery helpful

Local (CCG) average: 84% National average: 87%

58% usually get to see or speak to their preferred GP

Local (CCG) average: 44% National average: 59%

84% were able to get an appointment to see or speak to someone the last time they tried

Local (CCG) average: 81% National average: 85%

89% say the last appointment they got was convenient

Local (CCG) average: 87% National average: 92%

70% describe their experience of making an appointment as good

Local (CCG) average: 62% National average: 73%

75% usually wait 15 minutes or less after their appointment time to be seen

Local (CCG) average: 66% National average: 65%

51% feel they don't normally have to wait too long to be seen

Local (CCG) average: 55% National average: 58%

90% say the last GP they saw or spoke to was good at giving them enough time

Local (CCG) average: 82% National average: 87%

90% say the last GP they saw or spoke to was good at listening to them

Local (CCG) average: 86% National average: 89%

81% say the last GP they saw or spoke to was good at explaining tests and treatments

Local (CCG) average: 81% National average: 86%

87% say the last GP they saw or spoke to was good at involving them in decisions about their care

Local (CCG) average: 75% National average: 82%

87% say the last GP they saw or spoke to was good at treating them with care and concern

Local (CCG) average: 81% National average: 85%

95% had confidence and trust in the last GP they saw or spoke to

Local (CCG) average: 93% National average: 95%

89% say the last nurse they saw or spoke to was good at giving them enough time

Local (CCG) average: 92% National average: 92%

90% say the last nurse they saw or spoke to was good at listening to them

Local (CCG) average: 93% National average: 91%

85% say the last nurse they saw or spoke to was good at explaining tests and treatments

Local (CCG) average: 91% National average: 90%

80% say the last nurse they saw or spoke to was good at involving them in decisions about their care

Local (CCG) average: 86% National average: 85%

91% say the last nurse they saw or spoke to was good at treating them with care and concern

Local (CCG) average: 91% National average: 91%

98% had confidence and trust in the last nurse they saw or spoke to

Local (CCG) average: 98% National average: 97%

78% are satisfied with the surgery's opening hours

Local (CCG) average: 68% National average: 76%

86% describe their overall experience of this surgery as good

Local (CCG) average: 80% National average: 85%

82% would recommend this surgery to someone new to the area

Local (CCG) average: 69% National average: 78%