Beaufort Road Surgery

Beaufort Road Surgery, 21 Beaufort Road, Southbourne, Bournemouth, BH6 5AJ

Your local GP services

86% find it easy to get through to this GP practice by phone

Local (CCG) average: 86%National average: 73%

94% find the receptionists at this GP practice helpful

Local (CCG) average: 95%National average: 92%

84% are satisfied with the general practice appointment times available

Local (CCG) average: 77%National average: 70%

74% usually get to see or speak to their preferred GP when they would like to

Local (CCG) average: 66%National average: 54%

Making an appointment

80% were offered a choice of appointment when they last tried to make a general practice appointment

Local (CCG) average: 71%National average: 64%

85% were satisfied with the type of appointment they were offered

Local (CCG) average: 83%National average: 77%

98% took the appointment they were offered

Local (CCG) average: 97%National average: 95%

84% describe their experience of making an appointment as good

Local (CCG) average: 80%National average: 72%

Your last appointment

69% waited 15 minutes or less after their appointment time to be seen at their last general practice appointment

Local (CCG) average: 72%National average: 71%

95% say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment

Local (CCG) average: 92%National average: 88%

97% say the healthcare professional they saw or spoke to was good at listening to them during their last general practice appointment

Local (CCG) average: 93%National average: 90%

98% say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment

Local (CCG) average: 93%National average: 89%

98% were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

Local (CCG) average: 97%National average: 94%

99% had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment

Local (CCG) average: 97%National average: 96%

94% felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

Local (CCG) average: 93%National average: 88%

98% felt their needs were met during their last general practice appointment

Local (CCG) average: 97%National average: 96%

Your health

83% say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

Local (CCG) average: 87%National average: 81%

Overall experience

94% describe their overall experience of this GP practice as good

Local (CCG) average: 91%National average: 86%