Kirkbymoorside SurgeryAdd PracticeAdd Practice
% of patients who find it easy to get through to this surgery by phone

97%

Local (CCG) average: 70%

National average: 71%

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% of patients who find the receptionists at this surgery helpful

94%

Local (CCG) average: 89%

National average: 87%

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% of patients who usually get to see or speak to their preferred GP

70%

Local (CCG) average: 55%

National average: 56%

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% of patients who were able to get an appointment to see or speak to someone the last time they tried

94%

Local (CCG) average: 87%

National average: 84%

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% of patients who say the last appointment they got was convenient

96%

Local (CCG) average: 85%

National average: 81%

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% of patients who describe their experience of making an appointment as good

93%

Local (CCG) average: 75%

National average: 73%

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% of patients who usually wait 15 minutes or less after their appointment time to be seen

72%

Local (CCG) average: 68%

National average: 64%

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% of patients who feel they don`t normally have to wait too long to be seen

74%

Local (CCG) average: 63%

National average: 58%

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% of patients who say the last GP they saw or spoke to was good at giving them enough time

93%

Local (CCG) average: 88%

National average: 86%

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% of patients who say the last GP they saw or spoke to was good at listening to them

95%

Local (CCG) average: 91%

National average: 89%

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% of patients who say the last GP they saw or spoke to was good at explaining tests and treatments

93%

Local (CCG) average: 89%

National average: 86%

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% of patients who say the last GP they saw or spoke to was good at involving them in decisions about their care

89%

Local (CCG) average: 85%

National average: 82%

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% of patients who say the last GP they saw or spoke to was good at treating them with care and concern

93%

Local (CCG) average: 88%

National average: 86%

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% of patients who had confidence and trust in the last GP they saw or spoke to

99%

Local (CCG) average: 97%

National average: 95%

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% of patients who say the last nurse they saw or spoke to was good at giving them enough time

98%

Local (CCG) average: 93%

National average: 92%

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% of patients who say the last nurse they saw or spoke to was good at listening to them

97%

Local (CCG) average: 92%

National average: 91%

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% of patients who say the last nurse they saw or spoke to was good at explaining tests and treatments

96%

Local (CCG) average: 91%

National average: 90%

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% of patients who say the last nurse they saw or spoke to was good at involving them in decisions about their care

94%

Local (CCG) average: 88%

National average: 85%

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% of patients who say the last nurse they saw or spoke to was good at treating them with care and concern

99%

Local (CCG) average: 92%

National average: 91%

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% of patients who had confidence and trust in the last nurse they saw or spoke to

100%

Local (CCG) average: 98%

National average: 97%

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% of patients who are satisfied with the surgery`s opening hours

95%

Local (CCG) average: 77%

National average: 76%

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% of patients who describe their overall experience of this surgery as good

95%

Local (CCG) average: 89%

National average: 85%

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% of patients who would recommend this surgery to someone new to the area

90%

Local (CCG) average: 82%

National average: 77%

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