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% of patients who waited 15 minutes or less after their appointment time to be seen at their last general practice appointment
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% of patients who say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment
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% of patients who say the healthcare professional they saw or spoke to was good at listening to them during their last general practice appointment
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% of patients who say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment
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% of patients who were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment
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% of patients who had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment
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% of patients who felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment
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% of patients who felt their needs were met during their last general practice appointment
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