Eleanor Cross Healthcare

Delapre Medical Centre, Gloucester Avenue, Northampton, NN4 8QF

Your last appointment

64% waited 15 minutes or less after their appointment time to be seen at their last general practice appointment

Local (CCG) average: 71%National average: 69%

84% say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment

Local (CCG) average: 85%National average: 87%

90% say the healthcare professional they saw or spoke to was good at listening to them during their last general practice appointment

Local (CCG) average: 88%National average: 89%

87% say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment

Local (CCG) average: 87%National average: 87%

81% were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

Local (CCG) average: 93%National average: 93%

92% had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment

Local (CCG) average: 95%National average: 95%

61% felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

Local (CCG) average: 86%National average: 86%

91% felt their needs were met during their last general practice appointment

Local (CCG) average: 94%National average: 94%