St Albans Medical Centre

212 Richmond Road, Kingston-Upon-Thames, Surrey, KT2 5HF

Your last appointment

90% waited 15 minutes or less after their appointment time to be seen at their last general practice appointment

Local (CCG) average: 78%National average: 69%

86% say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment

Local (CCG) average: 87%National average: 87%

85% say the healthcare professional they saw or spoke to was good at listening to them during their last general practice appointment

Local (CCG) average: 88%National average: 89%

85% say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment

Local (CCG) average: 86%National average: 87%

94% were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

Local (CCG) average: 93%National average: 93%

97% had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment

Local (CCG) average: 96%National average: 95%

82% felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

Local (CCG) average: 81%National average: 86%

92% felt their needs were met during their last general practice appointment

Local (CCG) average: 93%National average: 94%