The New City Medical Group

The New City Medical Ctre, Tatham Street, Sunderland, SR1 2QB

Your last appointment

77% waited 15 minutes or less after their appointment time to be seen at their last general practice appointment

Local (CCG) average: 73%National average: 70%

93% say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment

Local (CCG) average: 87%National average: 86%

94% say the healthcare professional they saw or spoke to was good at listening to them during their last general practice appointment

Local (CCG) average: 89%National average: 88%

92% say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment

Local (CCG) average: 88%National average: 87%

92% were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

Local (CCG) average: 93%National average: 93%

98% had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment

Local (CCG) average: 95%National average: 95%

78% felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

Local (CCG) average: 87%National average: 85%

94% felt their needs were met during their last general practice appointment

Local (CCG) average: 95%National average: 94%