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Claremont Bank Surgery

Claremont Bank, Shrewsbury, SY1 1RL

100% find it easy to get through to this surgery by phone

Local (CCG) average: 84%National average: 71%

93% find the receptionists at this surgery helpful

Local (CCG) average: 90%National average: 87%

65% usually get to see or speak to their preferred GP

Local (CCG) average: 59%National average: 56%

99% were able to get an appointment to see or speak to someone the last time they tried

Local (CCG) average: 88%National average: 84%

100% say the last appointment they got was convenient

Local (CCG) average: 86%National average: 81%

96% describe their experience of making an appointment as good

Local (CCG) average: 81%National average: 73%

78% usually wait 15 minutes or less after their appointment time to be seen

Local (CCG) average: 65%National average: 64%

76% feel they don`t normally have to wait too long to be seen

Local (CCG) average: 61%National average: 58%

95% say the last GP they saw or spoke to was good at giving them enough time

Local (CCG) average: 91%National average: 86%

96% say the last GP they saw or spoke to was good at listening to them

Local (CCG) average: 93%National average: 89%

95% say the last GP they saw or spoke to was good at explaining tests and treatments

Local (CCG) average: 91%National average: 86%

95% say the last GP they saw or spoke to was good at involving them in decisions about their care

Local (CCG) average: 88%National average: 82%

95% say the last GP they saw or spoke to was good at treating them with care and concern

Local (CCG) average: 91%National average: 86%

100% had confidence and trust in the last GP they saw or spoke to

Local (CCG) average: 97%National average: 95%

99% say the last nurse they saw or spoke to was good at giving them enough time

Local (CCG) average: 95%National average: 92%

97% say the last nurse they saw or spoke to was good at listening to them

Local (CCG) average: 94%National average: 91%

92% say the last nurse they saw or spoke to was good at explaining tests and treatments

Local (CCG) average: 93%National average: 90%

95% say the last nurse they saw or spoke to was good at involving them in decisions about their care

Local (CCG) average: 89%National average: 85%

97% say the last nurse they saw or spoke to was good at treating them with care and concern

Local (CCG) average: 94%National average: 91%

99% had confidence and trust in the last nurse they saw or spoke to

Local (CCG) average: 98%National average: 97%

88% are satisfied with the surgery`s opening hours

Local (CCG) average: 78%National average: 76%

98% describe their overall experience of this surgery as good

Local (CCG) average: 89%National average: 85%

92% would recommend this surgery to someone new to the area

Local (CCG) average: 84%National average: 77%