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The Swan Practice

High Street, Buckingham, MK18 1NU

85% find it easy to get through to this surgery by phone

Local (CCG) average: 74%National average: 71%

81% find the receptionists at this surgery helpful

Local (CCG) average: 85%National average: 87%

54% usually get to see or speak to their preferred GP

Local (CCG) average: 54%National average: 56%

89% were able to get an appointment to see or speak to someone the last time they tried

Local (CCG) average: 86%National average: 84%

92% say the last appointment they got was convenient

Local (CCG) average: 84%National average: 81%

84% describe their experience of making an appointment as good

Local (CCG) average: 74%National average: 73%

71% usually wait 15 minutes or less after their appointment time to be seen

Local (CCG) average: 63%National average: 64%

67% feel they don`t normally have to wait too long to be seen

Local (CCG) average: 54%National average: 58%

88% say the last GP they saw or spoke to was good at giving them enough time

Local (CCG) average: 88%National average: 86%

83% say the last GP they saw or spoke to was good at listening to them

Local (CCG) average: 90%National average: 89%

87% say the last GP they saw or spoke to was good at explaining tests and treatments

Local (CCG) average: 88%National average: 86%

82% say the last GP they saw or spoke to was good at involving them in decisions about their care

Local (CCG) average: 85%National average: 82%

82% say the last GP they saw or spoke to was good at treating them with care and concern

Local (CCG) average: 86%National average: 86%

97% had confidence and trust in the last GP they saw or spoke to

Local (CCG) average: 97%National average: 95%

97% say the last nurse they saw or spoke to was good at giving them enough time

Local (CCG) average: 92%National average: 92%

96% say the last nurse they saw or spoke to was good at listening to them

Local (CCG) average: 92%National average: 91%

93% say the last nurse they saw or spoke to was good at explaining tests and treatments

Local (CCG) average: 90%National average: 90%

85% say the last nurse they saw or spoke to was good at involving them in decisions about their care

Local (CCG) average: 86%National average: 85%

92% say the last nurse they saw or spoke to was good at treating them with care and concern

Local (CCG) average: 92%National average: 91%

99% had confidence and trust in the last nurse they saw or spoke to

Local (CCG) average: 98%National average: 97%

71% are satisfied with the surgery`s opening hours

Local (CCG) average: 72%National average: 76%

84% describe their overall experience of this surgery as good

Local (CCG) average: 85%National average: 85%

79% would recommend this surgery to someone new to the area

Local (CCG) average: 77%National average: 77%