Loading...

Hannage Brook Medical Centre

Hannage Way,Off Waterlane, Wirksworth, DE4 4JG

97% find it easy to get through to this surgery by phone

Local (CCG) average: 67%National average: 71%

98% find the receptionists at this surgery helpful

Local (CCG) average: 86%National average: 87%

76% usually get to see or speak to their preferred GP

Local (CCG) average: 50%National average: 56%

99% were able to get an appointment to see or speak to someone the last time they tried

Local (CCG) average: 84%National average: 84%

96% say the last appointment they got was convenient

Local (CCG) average: 81%National average: 81%

92% describe their experience of making an appointment as good

Local (CCG) average: 71%National average: 73%

78% usually wait 15 minutes or less after their appointment time to be seen

Local (CCG) average: 69%National average: 64%

70% feel they don`t normally have to wait too long to be seen

Local (CCG) average: 61%National average: 58%

96% say the last GP they saw or spoke to was good at giving them enough time

Local (CCG) average: 87%National average: 86%

94% say the last GP they saw or spoke to was good at listening to them

Local (CCG) average: 90%National average: 89%

92% say the last GP they saw or spoke to was good at explaining tests and treatments

Local (CCG) average: 87%National average: 86%

86% say the last GP they saw or spoke to was good at involving them in decisions about their care

Local (CCG) average: 83%National average: 82%

93% say the last GP they saw or spoke to was good at treating them with care and concern

Local (CCG) average: 86%National average: 86%

97% had confidence and trust in the last GP they saw or spoke to

Local (CCG) average: 96%National average: 95%

95% say the last nurse they saw or spoke to was good at giving them enough time

Local (CCG) average: 92%National average: 92%

93% say the last nurse they saw or spoke to was good at listening to them

Local (CCG) average: 92%National average: 91%

97% say the last nurse they saw or spoke to was good at explaining tests and treatments

Local (CCG) average: 91%National average: 90%

92% say the last nurse they saw or spoke to was good at involving them in decisions about their care

Local (CCG) average: 87%National average: 85%

94% say the last nurse they saw or spoke to was good at treating them with care and concern

Local (CCG) average: 91%National average: 91%

100% had confidence and trust in the last nurse they saw or spoke to

Local (CCG) average: 97%National average: 97%

86% are satisfied with the surgery`s opening hours

Local (CCG) average: 79%National average: 76%

98% describe their overall experience of this surgery as good

Local (CCG) average: 86%National average: 85%

96% would recommend this surgery to someone new to the area

Local (CCG) average: 79%National average: 77%