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West Ayton Surgery

53 Pickering Road, West Ayton, YO13 9JF

100% find it easy to get through to this surgery by phone

Local (CCG) average: 83%National average: 71%

98% find the receptionists at this surgery helpful

Local (CCG) average: 89%National average: 87%

94% usually get to see or speak to their preferred GP

Local (CCG) average: 67%National average: 56%

97% were able to get an appointment to see or speak to someone the last time they tried

Local (CCG) average: 87%National average: 84%

97% say the last appointment they got was convenient

Local (CCG) average: 87%National average: 81%

99% describe their experience of making an appointment as good

Local (CCG) average: 81%National average: 73%

91% usually wait 15 minutes or less after their appointment time to be seen

Local (CCG) average: 67%National average: 64%

86% feel they don`t normally have to wait too long to be seen

Local (CCG) average: 62%National average: 58%

100% say the last GP they saw or spoke to was good at giving them enough time

Local (CCG) average: 93%National average: 86%

100% say the last GP they saw or spoke to was good at listening to them

Local (CCG) average: 94%National average: 89%

99% say the last GP they saw or spoke to was good at explaining tests and treatments

Local (CCG) average: 92%National average: 86%

96% say the last GP they saw or spoke to was good at involving them in decisions about their care

Local (CCG) average: 87%National average: 82%

98% say the last GP they saw or spoke to was good at treating them with care and concern

Local (CCG) average: 91%National average: 86%

100% had confidence and trust in the last GP they saw or spoke to

Local (CCG) average: 98%National average: 95%

98% say the last nurse they saw or spoke to was good at giving them enough time

Local (CCG) average: 94%National average: 92%

97% say the last nurse they saw or spoke to was good at listening to them

Local (CCG) average: 93%National average: 91%

98% say the last nurse they saw or spoke to was good at explaining tests and treatments

Local (CCG) average: 93%National average: 90%

94% say the last nurse they saw or spoke to was good at involving them in decisions about their care

Local (CCG) average: 88%National average: 85%

100% say the last nurse they saw or spoke to was good at treating them with care and concern

Local (CCG) average: 94%National average: 91%

100% had confidence and trust in the last nurse they saw or spoke to

Local (CCG) average: 98%National average: 97%

95% are satisfied with the surgery`s opening hours

Local (CCG) average: 84%National average: 76%

100% describe their overall experience of this surgery as good

Local (CCG) average: 90%National average: 85%

99% would recommend this surgery to someone new to the area

Local (CCG) average: 84%National average: 77%