Your last appointment

Village SurgeryDavenport House SurgeryElms Medical Practice
% of patients who waited 15 minutes or less after their appointment time to be seen at their last general practice appointment

80%

Local (CCG) average: 70%

National average: 70%

75%

Local (CCG) average: 70%

National average: 70%

61%

Local (CCG) average: 70%

National average: 70%

Show breakdown
% of patients who say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment

90%

Local (CCG) average: 88%

National average: 86%

93%

Local (CCG) average: 88%

National average: 86%

91%

Local (CCG) average: 88%

National average: 86%

Show breakdown
% of patients who say the healthcare professional they saw or spoke to was good at listening to them during their last general practice appointment

96%

Local (CCG) average: 90%

National average: 88%

94%

Local (CCG) average: 90%

National average: 88%

98%

Local (CCG) average: 90%

National average: 88%

Show breakdown
% of patients who say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment

93%

Local (CCG) average: 88%

National average: 87%

93%

Local (CCG) average: 88%

National average: 87%

94%

Local (CCG) average: 88%

National average: 87%

Show breakdown
% of patients who were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

96%

Local (CCG) average: 95%

National average: 93%

97%

Local (CCG) average: 95%

National average: 93%

99%

Local (CCG) average: 95%

National average: 93%

Show breakdown
% of patients who had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment

98%

Local (CCG) average: 96%

National average: 95%

97%

Local (CCG) average: 96%

National average: 95%

99%

Local (CCG) average: 96%

National average: 95%

Show breakdown
% of patients who felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

90%

Local (CCG) average: 85%

National average: 85%

94%

Local (CCG) average: 85%

National average: 85%

87%

Local (CCG) average: 85%

National average: 85%

Show breakdown
% of patients who felt their needs were met during their last general practice appointment

99%

Local (CCG) average: 95%

National average: 94%

96%

Local (CCG) average: 95%

National average: 94%

99%

Local (CCG) average: 95%

National average: 94%

Show breakdown