Making an appointment

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% of patients who were offered a choice of appointment when they last tried to make a general practice appointment

49%

Local (CCG) average: 55%

National average: 62%

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% of patients who were satisfied with the type of appointment they were offered

52%

Local (CCG) average: 65%

National average: 74%

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% of patients who took the appointment they were offered

84%

Local (CCG) average: 90%

National average: 94%

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% of patients who describe their experience of making an appointment as good

38%

Local (CCG) average: 56%

National average: 67%

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