Making an appointment

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% of patients who were offered a choice of appointment when they last tried to make a general practice appointment

51%

Local (CCG) average: 51%

National average: 60%

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% of patients who were satisfied with the type of appointment they were offered

74%

Local (CCG) average: 72%

National average: 73%

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% of patients who took the appointment they were offered

97%

Local (CCG) average: 94%

National average: 93%

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% of patients who describe their experience of making an appointment as good

65%

Local (CCG) average: 62%

National average: 65%

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