Making an appointment

Penn Hill Surgery, YeovilAdd PracticeAdd Practice
% of patients who were offered a choice of appointment when they last tried to make a general practice appointment

69%

Local (CCG) average: 63%

National average: 62%

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% of patients who were satisfied with the type of appointment they were offered

79%

Local (CCG) average: 78%

National average: 74%

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% of patients who took the appointment they were offered

97%

Local (CCG) average: 95%

National average: 94%

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% of patients who describe their experience of making an appointment as good

73%

Local (CCG) average: 71%

National average: 67%

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