Making an appointment

Norton Brook Medical CentreAdd PracticeAdd Practice
% of patients who were offered a choice of appointment when they last tried to make a general practice appointment

68%

Local (CCG) average: 66%

National average: 60%

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% of patients who were satisfied with the type of appointment they were offered

80%

Local (CCG) average: 79%

National average: 73%

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% of patients who took the appointment they were offered

95%

Local (CCG) average: 95%

National average: 93%

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% of patients who describe their experience of making an appointment as good

76%

Local (CCG) average: 72%

National average: 65%

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