Results from the 2018 survey

St.Agnes Surgery

St.Agnes Surgery, Pengarth Road, St.Agnes, TR5 0TN

Where patient experience is best

    • 79% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 67%National average: 62%

    • 88% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 78%National average: 69%

    • 99% of respondents describe their overall experience of this GP practice as good

      Local (CCG) average: 89%National average: 84%

Where patient experience could improve

    • 79% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 83%National average: 79%

    • 55% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 56%National average: 50%

Comparisons to the local (CCG) or national average may not be statistically significant.

Surveys sent out


Surveys sent back


Completion rate