Results from the 2019 survey

Mossley & Dudley Fields Medical Practice

3 Fisher Road, Mossley, Walsall, WS3 2TA

Where patient experience is best

    • 86% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 65%National average: 65%

    • 77% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 60%National average: 62%

    • 79% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 65%National average: 67%

Where patient experience could improve

    • 39% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 45%National average: 48%

Comparisons to the local (CCG) or national average may not be statistically significant.
409

Surveys sent out

105

Surveys sent back

26%

Completion rate